1. SHIPPING TERMS FOR AUSTRALIA WIDE ORDERS:
Gourmet World Foods uses Australia Post, Couriers Please or Aramex delivery services. The minimum shipping cost for a standard delivery service is $10.60. The minimum shipping cost for a Large Parcel Box is $20.05. The exact cost depends on the order destination as well as its weight and volume. The shipping cost is automatically calculated at checkout and the different costs per service options are also shown at checkout to be selected before payment (Standard or Express Service).
About Australia wide Deliveries:
All our products are shipped from our facilities in NSW, Australia.
- We use a range of carriers, depending on your location and date of order (mainly Australia Post, Couriers Please and Aramex).
- Australia Post and Aramex make one attempt to deliver the parcel. If you are not at home and the delivery attempt is unsuccessful, then you can pick up the parcel from a collection point (your nearest Post office or Aramex local designated collection point).
Estimated Delivery Times Australia wide:
Depending on the selected service at checkout (Standard or Express), the Estimated Delivery Times would be as follows:
-Standard Service: From 2 to 8 Business Days, depending on destination.
-Express Service: From 1 to 4 Business Days, depending on destination.
Gourmet World always provide customers with a tracking number and tracking link sent by e-mail as soon as the order is ready to send. Thus, the order status and Estimated Time of Arrival can be followed at any stage in real time.
For any further questions on deliveries, please contact us at connect@gourmetworld.com.au.
2. SHIPPING TERMS FOR CHEESE ORDERS (PERISHABLE PRODUCT):
Gourmet World delivers Hard Cheese Australia wide from our place in Rockdale NSW 2216. We do not send cheese internationally.
With the aim of preserving hard cheese quality and longevity, we recommend opting for our Express Service delivery option at checkout.
3. INTERNATIONAL SHIPPING AND DELIVERIES:
- Apart from Australia, we only ship orders to New Zealand and the United States.
- International shipping cost is automatically calculated at checkout and it depends on weight, volume and destination.
- We may use several carriers, at our sole discretion, to ship international orders.
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Import duties, taxes, and customs charges are not included in the item price or shipping cost.
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
4. OPTIONAL EXTRA SHIPPING PROTECTION:
For enhanced security and benefits, consider opting for our Extra Shipping Protection Service at checkout. Discover more about the extensive coverage and advantages in the corresponding section of our General Return and Refund Policy here.